This Return Policy was last updated on 22/10/2021
Thank you for purchasing from our store, we hope you are or will be happy with your product. However, if you are not completely satisfied with the purchase of your product for any reason whatsoever, you may return the product to us for an 80% refund or discount on your next purchase or exchange, if the item is a refundable product.
If the product shows any damage upon arrival, please file a complaint to Support@babyblisstreasure.com with photographic evidence and a full description of all errors on the product within the first 24 hours after the product has been delivered to you. All complaints must be submitted to us via email with photographic evidence within 24 hours upon the arrival of the item, any later than that the complaint will not be considered as damaged goods upon arrival.
If the product breaks or shows any fault within seven days Please ensure to file your complaint within 48 hours with valid proof that it was the product's fault that it got damaged. The customer has up to 10 days to file a complaint and a return request for them to receive an exchange or compensation for the product.
To file a complaint or to return a product please email customer service at [email address] to obtain a Return Merchandise Authorization [RMA] number and return shipping address. After receiving the response email from customer care, package the item securely with proof of payment and purchase and mail it back to the company's address provided in your Claim Response Email [CRE]
Please note that the company will be responsible for the return shipping fee only if the product return complaint has been filed correctly and on time. If the return product complaint has not been filed correctly the customer will be responsible for the return shipping fee. The customer is responsible for ensuring that the package arrives back to the company safely and securely to receive their compensation, we recommend that you use a trackable method of shipping to mail your return product.